Listen • Support • Connect • Give Hope

The Light Line is a safe and supportive place for individuals and families navigate difficult circumstances by connecting them with available resources, community organizations, referrals, and, in limited circumstances, possible one-time financial assistance.

WHAT IS THE LIGHT LINE?

The Light Line is a confidential connection to support, resources, and encouragement for anyone facing a difficult season. Whether you are struggling with your mental health, worried about a loved one, or simply need someone to listen, we are here for you.

Infographic titled "How the Light Line Can Help" with four sections: A Safe Space with speech bubbles and a heart, Support with hands around a heart, Resources with a compass, Hope with a shining star. Each section provides a brief description related to mental health support.

If you need support or are concerned about someone else, you can submit a Light Line request through our confidential form. A member of our team will review your request.

YOU ARE NOT ALONE

No matter what you are facing, there is always hope. Reaching out is a sign of strength. Let us walk alongside you and help you find the next step.

“There is always a tomorrow.”

TALK ABOUT IT
You are not a burden. Your feelings are valid.

REACH OUT
Asking for help is a brave step.

TAKE IT ONE DAY AT A TIME
Healing happens in small steps.

YOU MATTER
Your story is not over.

Vibrant digital artwork featuring a ribbon in the colors of the orbit and rainbow flags, intertwined to form a heart shape, surrounded by glowing lights and lush green leaves, symbolizing awareness and support, set against a cosmic background with sparkling effects.

IN CRISIS?

If you or someone you know is in immediate danger, please reach out right away.

988 — Suicide & Crisis Lifeline
Call or text 988
Available 24/7

988 — Chat Online
988 Lifeline
Available 24/7

911 — Emergency
Call 911 if you or someone else is in immediate danger.

Important Light Line Disclaimer

The Light Line is a community support and resource connection program provided by Mackenzie’s Light Foundation. It is designed to offer compassionate support, help individuals and families identify available resources, and provide a pathway toward appropriate assistance.

The Light Line is NOT:

  • A suicide or crisis hotline

  • An emergency response service

  • A substitute for 911

  • A medical provider

  • A mental-health treatment provider

  • A counseling or therapy service

  • A substitute for professional medical, psychiatric, psychological, legal, or financial advice

The Light Line should not be used for emergencies or situations requiring immediate intervention. Submitting a Light Line request does not guarantee an immediate response, and requests may not be monitored continuously or outside the Foundation's normal operating availability.

If you or someone else is in immediate danger, call 911.

If you are experiencing a mental-health or suicide-related crisis, call or text 988 to reach the Suicide & Crisis Lifeline.

By contacting the Light Line, you acknowledge that Mackenzie’s Light Foundation and its volunteers or representatives provide community-based support and resource navigation, not professional diagnosis, treatment, counseling, or emergency intervention.

LIGHT LINE FORM